中科通量推出 OmniMate BOX：用边缘 AI 为现有屏幕部署数字员工 SMARCO Launches OmniMate BOX to Turn Existing Screens into Edge AI Digital Employees
OmniMate BOX 通过“边缘智算主机＋音视频外设＋存量显示终端”的分体方案，将电视、广告机及触控屏升级为本地运行的数字员工服务终端，面向通信、银行、零售与展厅等线下场景。 OmniMate BOX combines an edge AI host, audio-video peripherals, and existing displays to turn TVs, signage, and touchscreens into locally operated digital-employee service terminals for physical venues such as telecom stores, banks, retail sites, and showrooms.
中科通量发布 OmniMate BOX，定位为一款帮助线下网点复用现有屏幕的 AI 数字员工设备。其目标是减少采购专用一体机或改造场地的需求，让已有电视、广告机、会议屏和触控屏具备对话式服务能力。
核心部署方式：复用屏幕，增加边缘主机与外设
OmniMate BOX 采用“边缘智算主机＋音视频外设＋存量显示终端”的分体式设计。用户将小型主机、摄像头、麦克风和扬声器接入现有显示设备后，即可部署数字人互动终端。产品支持横屏、竖屏及触控屏，可用于固定营业网点和临时展点。
本地推理与数据留存是主要卖点
根据发布信息，该设备采用基于国产 RISC-V 架构的算力平台，配备 12 核 CPU、INT8 200 TOPS AI 算力，并可选配最高 128GB LPDDR5 ECC 统一内存。大模型推理、数字人实时生成、语音识别和视觉感知在本地主机完成，不依赖互联网或云端算力。企业可通过内网更新内容，业务知识库及客户交互记录可留存在本地。
中科通量称，本地运行可降低网络波动对服务的影响，并更适合对信息安全要求较高的行业。
可承担高频标准化接待任务
OmniMate BOX 面向产品讲解、套餐对比、流程指引和活动播报等重复性工作，可按需配置普通话、粤语和英语等语言。无人时，终端可播放海报或视频；当客户靠近时，摄像头触发数字人进入互动模式。对于需要人工核验或复杂办理的业务，系统会将客户引导至指定柜台。
- 适用显示终端：电视、广告机、会议屏、触控屏
- 适用场景：通信营业厅、银行、汽车 4S 店、企业展厅、零售展点、政务服务柜台
- 产品形态：移动整机版与 BOX 轻量版
- 适合任务：咨询接待、信息讲解、流程导览、活动播报
SMARCO has introduced OmniMate BOX, an AI digital-employee device designed to help physical locations reuse their existing screens. It aims to reduce the need for dedicated all-in-one hardware or venue renovations by giving TVs, digital signage, meeting displays, and touchscreens conversational service capabilities.
Deployment model: reuse displays with an edge host and peripherals
OmniMate BOX uses a modular design consisting of an edge AI host, audio-video peripherals, and an existing display terminal. By connecting the compact host, camera, microphone, and speaker to an existing display, users can deploy an interactive digital-human terminal. The product supports landscape, portrait, and touch displays for both permanent sites and temporary exhibition setups.
Local inference and data retention are central claims
According to the launch information, the device uses a compute platform based on a domestic RISC-V architecture, with a 12-core CPU, INT8 200 TOPS of AI compute, and up to 128GB of LPDDR5 ECC unified memory. Large-model inference, real-time digital-human generation, speech recognition, and visual perception run on the local host rather than relying on internet or cloud compute. Content can be updated through an enterprise intranet, while business knowledge bases and customer interaction records can remain on site.
SMARCO says local operation can reduce the impact of network fluctuations and better suit industries with higher information-security requirements.
Built for frequent, standardized reception tasks
OmniMate BOX targets repetitive tasks such as product explanations, plan comparisons, process guidance, and campaign announcements. It can be configured for Mandarin, Cantonese, English, and other languages as needed. When no customer is present, the terminal can play posters or videos; when a customer approaches, the camera triggers the digital human to enter interactive mode. Cases requiring identity checks or complex processing are directed to a designated service counter.
- Supported displays: TVs, digital signage, meeting screens, and touchscreens
- Target locations: telecom stores, banks, auto dealerships, enterprise showrooms, retail sites, and government service counters
- Product forms: mobile all-in-one unit and lightweight BOX version
- Target tasks: reception, product explanation, process navigation, and campaign broadcasting
来源
- 雷锋网 · 08-27 13:43